What is happening to FastPass?
Changes to Disney World’s FastPass system have been spreading throughout the parks, as new machines and tickets are being installed at many popular attractions. As more and more attractions get the upgrade, speculation is all over the board as to what these changes may mean to guests. So far, Disney has been tight-lipped about the future of this very popular program.
When I was last at the Animal Kingdom, Expedition Everest was going through the process of upgrading its FastPass system. Kilimanjaro Safaris already had it, and the new tickets sported a new barcode along the side and a much larger issue date then the older tickets. Obviously the date is to prevent people from using expired passes, something regularly done and up to this point largely ignored by cast members. But that can not be the only reason they are spending money on the system, as simply instructing CM’s to be more diligent could accomplish that and in some attractions that is already happening.
I think before we start speculating on what these changes might be a little review of why Disney put FastPass into the parks in the first place is in order. Yes, it was to keep people from spending the vast majority of their days in line, but not because Disney was being nice to their guests. They invested all this time and cash to get people off the lines and into the shops and restaurants so they can spend more money. From all accounts, this hasn’t happened to the extent the planners were hoping for. So we can safely assume that any additional investment will be aimed towards the goal of making money on this program.
Lou Mongello has some interesting information on what the future holds for FastPass on his Disney World Trivia site. Here’s what he is reporting…
Listener Holli emailed with rumors courtesy of the Cast Member guide on her Keys to the Kingdom tour. According to her guide, the changes to the Walt Disney World FastPass system are going to make it more like the Disneyland system, and that it will allow Guests to get a second FastPass for a different attraction as long as it is a different kind of ride or in a different part of the park. The system is supposedly undergoing testing at Epcot currently.
Well, this makes some sense, but why would new machines be needed to do this? We already know the system can be manipulated to allow variations to FastPass, so putting in expensive new machines would at least appear to be for a more elaborate purpose than simply allowing multiple passes.
But if the goal is to keep people off lines, and theoretically in shops and restaurants, it is possible that Disney has concluded the current system doesn’t go far enough to achieve that, and I would agree. If you walk into Epcot at noon, and grab a FastPass for Soarin’, that pass may not be good until hours later, thus putting you in normal stand-by lines for everything else you may want to experience. When this happens, the original intent is essentially lost, and most e-ticket rides during the busiest seasons have FastPass return times far enough out to make using it only truly an option on a few rides per day.
The longest standing rumor is that Disney will eventually either charge for FastPass, much like Universal already does, or they will offer it as an added perk for staying on property. Charging seems unlikely at this point, but using it as a perk makes a lot of sense for the Mouse. The goal has always been to keep people on property, and offering this as an incentive would be a nice selling feature. At the same time, however, the off-site guest may not find it such a good idea. What do you think will happen? Would you be willing to pay for a “Dream FastPass”?








